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support| For service at your location, add an additional $15 to prices listed below. The minimum price for providing any successful outcome at your location is $50. Diagnostics is a flat $15. |
| Networking and Internet | Price |
|---|
| On-Site Networking Consultation Find out what it takes to connect your home or office before you even make a purchase. Plus, we’ll apply the cost of consultation towards your future networking installation. |
$25 |
| Networking Troubleshooting and Repair Got the network blues? We’ve seen it all, and know exactly what to do. Let us troubleshoot and restore your wired or wireless connection, while also ensuring the functionality of your printer and other networked devices. |
$65 |
| Wireless Security Setup About 80% of wireless networks are not secure. We’ll make sure yours is. |
$35 |
| Networking Installation Share the Internet, printers, and files from anywhere in your home or business with a secure wired/wireless network. (2 device network, additional devices $15 each) |
$35 |
| ISP Setup & Troubleshoot Having problems connecting to your current high-speed or dial-up service? An Agent will: determine what's causing the problem, help you get back on line. ISP is not included. |
$35 |
| VPN / Remote Desktop Setup We’ll get your virtual private network up and running, allowing you and your employees to access your network from just about anywhere there’s an internal connection. We can set up your VPN hardware, software, connect and configure up to 5 computers to your new wireless network and encrypt it for added security. Hardware & software not included. |
$65 |
| VoIP Install and Activation An Agent will setup or troubleshoot one VoIP device on an existing functional network, setup and activate of one account and test the VoIP device for proper functionality. Hardware and VoIP service not included. |
$35 |
| Training Services | Price |
|---|
| 1 Hour Training NOD offers 1 hour by-your-side training. Choose your topic and learn at your own pace — right there at your own computer. |
$35 |
| Advanced Training (NOD Exclusive) Training for advanced topics, including any of the services listed. Services accomplished through training additional and required. Price per hour. |
$100 |
| Set Up & Security | Price |
|---|
| Computer Setup Let us deliver your computer and set it up for you. We give you recommendations on the best hardware choices, that suit your needs and budget, and find the best available prices. |
$35 |
| Security Software Nerd On Demand will install security software customized to your needs (see $15 software install price below). Security should be balanced with ease of use and computer responsiveness. |
| Repair & Upgrade My Computer | Price |
|---|
| Advanced Diagnostic With Repair This service is the perfect remedy for a locked-up PC or sluggish Internet connection. Perhaps you have a virus or spyware issue. Whatever the issue, we’ll get to the bottom of it and stop it from recurring. |
$65 |
| Software Repair/Configuration The fix for any software application not acting the way it should. |
$35 |
| Data Migration You want the data from your old computer to show in your new computer's applications: such as music files, financial data, or email, etc. |
$35 |
| Diagnostic Agents will get to the heart of the matter and root out the problem through a series of system checks and diagnostics. And once the riddle is solved, we'll advise you on the best course of action for you to take to get your PC back into shape. |
$15 |
| Computer Optimization and Maintenance (NOD Exclusive) Bring life into that slow computer by freeing up system resources, deleting unused files, removing clutter from the start menu and desktop, and if necessary, defragmenting the hard drive. The computer will be faster than when you got it new! Customization of the operating system will make it easier to understand and use. Bonus: Stop getting nagged by every program that gets loaded on your computer by Dell, Gateway, etc. |
$35 |
| Hardware Install Agents can install any one internal or external hardware device onto your desktop or laptop. We’ll also install the corresponding software and configure the device to your needs. |
$35 |
| Software Install From a tax preparation program to a garden design program, we will install a utility or productivity software. Software not included. |
$15 |
| Software Suite Install Software suite issue that you don’t have time to address? Let us handle it. This service sets you up with an expert repair, install or upgrade of a complete software suite – such as Microsoft Office, Norton Internet Security or almost any other suite you specify. |
$35 |
| Operating System Install An Agent will: Install the version of Windows 7 or Apple operating system, Install all critical updates, Install any drivers required, Configure the software to your needs, Make sure your system runs properly. Add-On price not available for business clients. |
$65 |
| Restore CD Creation (NOD Exclusive) Get a restore CD that will get your computer back in case Windows fails, just by inserting the CD. The restore CD will check the hard drive for impending failure, then proceed to restore Windows and your programs. The restoration will keep your documents, email, addressbook, and any data for programs that were installed by NOD (Data for programs not installed by NOD may not be restored). |
$200 |
| Computer Cleaning Dust bunnies — believe it or not, they are one of your computer's worst enemies. The accumulation of dust particles in your computer case can shorten the life of your PC. The particles block essential airflow to the system which causes the processor and hard drive to overheat, creating irreversible damage. Agents will decontaminate your computer from the grips of those grimy hares. |
$15 |
| Protect & Save My Data / Data Recovery | Price |
|---|
| One Time or Automatic Data Backup/Transfer Save secure copies of your computer's files in case of a severe crash. We’ll copy up to 9.4 GB of your important data to CD, DVD or external hard drive. Software install required for Automatic Backups |
$35 |
| Clean & Remove (Hard Drive Erasure) Resell or donate your computer with confidence after we remove all your confidential files and information from the hard drive. Don't give away your confidential information. |
$35 |
| Data Recovery Level 1 Recover your accidentally deleted or formatted data from a working hard drive. An Agent will transfer all files from the damaged source onto a CD, DVD or external hard drive. Hardware is not included. |
$100 |
| Data Recovery Level 2 Recover your data from a failing hard drive. An Agent will transfer all files from the damaged source onto a CD, DVD or external hard drive. Hardware is not included. |
$130 |
| Data Recovery Level 3 Recover your data from a severely damaged hard drive. An Agent will transfer all files from the damaged source onto a CD, DVD or external hard drive. Hardware is not included. |
$700 |